Resources and FAQ

Insights to understand the unique advantages of partnering with our skilled Philippines workforce and navigate the BPO landscape seamlessly with a trusted resource.

The Philippines

A southeast Asian nation composed of over 7,000 islands. It is located between the South China Sea and the Pacific Ocean. With 108 million residents, it's the thirteenth most populous country on Earth. As an archipelago, the Philippines is home to beautiful beaches and a wide variety of flora and fauna.

The economy has a strong agricultural presence, but other sectors are growing. The Philippines is one of the leading suppliers of nurses worldwide. A very low cost of living makes the Philippines very attractive to workers.

Capital City

Manila

Currency

Philippine peso

Languages spoken

Filipino, English

Population size

115,559,009 (est. 2022)

Ease of doing business

Easy

Average Manila Salary

$7,880 per year

Bi-Monthly

Payroll frequency

VAT - standard rate

5% on goods, 6% on services

GDP - real growth rate

7.6% (2022)

WHAT’S ON YOUR MIND

Frequently Asked Questions

We take care of the annoying stuff, so you can focus on delegating tasks to your new team.

  • It ranges from a few weeks to a few months. If it is a staff that on our screened candidate list, and they are already available and you are able interview them within a few days then hiring and onboarding can happen in less than a few weeks. However, on the other hand if it is a new position we need to recruit for and after considering time for interviews and availability periods for candidates can range it could take up to 3 months.

  • Regular holidays and special (non-working) days for the year of 2023 - Proclamation No. 90

  • We calculate your staff's hourly rate as follows: Hourly Rate = (Employee direct cost + Accodal fee) x 12 months / 260 work days / 8 hours. There are various rates that are used as a multiplier to your staff's hourly rate.

    Standard overtime rate on a normal working day (Non holiday Mon-Fri) is paid 125%

    Standard overtime rate on a non-working day aka "Rest Day" (Non holiday Sat-Sun) is paid 130%Working Holidays will have different premiums as follow:

    The premium required for staff to work Regular Philippine Public Holidays is + 100%

    The premium required for staff to work Special Philippine Public Holidays is + 30%

    The premium required for staff to work Regular Philippine Public Holidays on a Rest Day is + 260%, while, Special Philippine Public Holidays on a Rest day is 150%

  • Employee salary

    Government mandated benefits
    Private medical insurance (HMO)
    Pharmacy
    Annual end of year party
    Insurances
    Yearly mandated training (Occupational health & safety and data privacy training)
    Payroll tax
    13th Month Mandatory Payout (prorated for part year staff)

  • We have decided that due to the changes over time and less and less demand from clients to use the office that we are no longer going to offer office space as an option.

  • Government-mandated benefits, Private medical insurance (HMO), Pharmacy, Annual end of year party, Insurances, 13th Month Mandatory Salary Benefit (prorated for part year staff)

  • Every staff is provided a PC, monitor, keyboard, mouse and headset as well as a windows license. We can accommodate a range of computer equipment needs such as multiple monitors or other hardware specs.